Legal Notice Neora Mouv'

1. Website Publisher

This website is published by:

Neoratek, EURL
Share capital: €1,000
Registered office: 247 chemin de Carrère, Petit-Bourg, 97170, Guadeloupe
SIREN: 919 258 905
SIRET: 919 258 905 00018
RCS: 919 258 905 – RCS Pointe-à-Pitre
VAT number: FR88919258905

Neora Mouv’ is a commercial brand operated by Neoratek.

Publication Director: Raphaël Alves
Contact: contact@neoramouv.com

2. Hosting

The website is hosted by:

Shopify International Ltd. (Ireland)
2nd Floor, 1-2 Victoria Buildings
Haddington Road
Dublin 4, D04 XN32
Ireland

3. Business Activity

Neoratek operates the Neora Mouv’ brand for the following activity:
Online sale of fitness and wellness accessories.

4. Intellectual Property

All elements on the website (texts, images, graphics, logos, videos, icons, sounds, structure, design, etc.) are protected by copyright and applicable intellectual property laws.

Any reproduction, representation, modification, publication or adaptation, in whole or in part, by any means or process whatsoever, is prohibited without prior written authorization from Neoratek.

The trademark “Neora Mouv’” is a registered trademark with the EUIPO.

5. Liability

Neoratek makes every effort to provide accurate information on the website. However, it cannot be held liable for errors, omissions or inaccuracies in the information provided, nor for temporary or permanent unavailability of the website, nor for any direct or indirect damage resulting from the use of the website, except in cases of gross negligence or wilful misconduct.

Users acknowledge that they use the website under their sole responsibility and are responsible for their computer equipment and internet connection.

6. Personal Data (GDPR)

Personal data collected via the website (contact forms, orders, account creation, newsletters, cookies, etc.) is processed in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and applicable French data protection laws.

Data Controller

Neoratek
247 chemin de Carrère
97170 Petit-Bourg
Guadeloupe
contact@neoramouv.com

Purposes and Legal Bases for Processing

Personal data is collected for the following purposes:

Order management, payments, delivery and after-sales service
Legal basis: performance of a contract (Article 6(1)(b) GDPR)

Invoicing and accounting obligations
Legal basis: legal obligation (Article 6(1)(c) GDPR)

Sending commercial communications and newsletters
Legal basis: consent (Article 6(1)(a) GDPR)

Website improvement, statistical analysis, fraud prevention and transaction security
Legal basis: legitimate interest (Article 6(1)(f) GDPR)

Mandatory Nature of Data

Information requested when placing an order is necessary for contract performance.
Failure to provide mandatory information may prevent order processing.

Data Recipients

Data may be transmitted to technical and logistical service providers strictly necessary for service operation (Shopify hosting, payment providers, carriers, marketing tools), acting as data processors within the meaning of the GDPR.

Data Retention Period

Personal data is retained for the following periods:

Customer data (orders and commercial relationship): 5 years from the end of the commercial relationship (Article L110-4 French Commercial Code)

Accounting data (invoices): 10 years (Article L123-22 French Commercial Code)

Prospect data (newsletter without purchase): 3 years from last contact

Cookies: 13 months

After these periods, data is deleted or anonymised.

Supervisory Authority

Users also have the right to lodge a complaint with the competent supervisory authority, the CNIL (www.cnil.fr), if they consider that the processing of their personal data violates applicable regulations.

7. Data Transfers Outside the European Union

When using Shopify services, certain personal data may be transferred outside the European Union, including to Canada or the United States.

Such transfers are governed by appropriate safeguards in accordance with the GDPR, including Standard Contractual Clauses approved by the European Commission or adequacy decisions.

8. Cookies

The website uses cookies necessary for its proper functioning, as well as statistical and marketing cookies.

Upon first visit, a banner allows users to accept, refuse or configure cookies in accordance with applicable regulations.
Preferences can be modified at any time.

9. External Links

The website may contain links to third-party websites.
Neoratek cannot be held responsible for the content, privacy policies or operation of such external websites.

10. Consumer Mediation (B2C Sales)

In accordance with Regulation (EU) No. 524/2013, consumers may use the European Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr/

CM2C
49 rue de Ponthieu
75008 Paris
Tel: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net

11. Terms and Conditions of Sale

The Terms and Conditions of Sale applicable to orders placed on the website are available on a dedicated page and prevail over any other document.

12. Modification of the Legal Notice

Neoratek reserves the right to modify this Legal Notice at any time.
Users are invited to consult it regularly.